Most roofing companies offer “free estimates” as a marketing gimmick. Yes, these estimates are free, but they’re usually more of a sales pitch than anything else. The roofing company will come out, throw around industry terms, try their best to appeal to your emotional side, and then claim you need to replace your entire roof.
At Aastro Roofing, that’s not the way we operate. We’re community driven and have been helping South Florida homeowners for over thirty years. So, when it comes to the ever popular “free roofing estimate,” we want you to know what questions to ask, in order to get the most from your roofers.
Find the top inquiries to mention, when dealing with roofers:
Are You Licensed?
This one is a no-brainer. You only want to use a licensed and insured roofing company. We’ll get to the insured part in just a second, but for now, let’s focus on making sure your roofers are licensed.
There is no shortage of opportunistic companies in Florida and other states that are prone to seriously harsh weather (hurricanes, snowstorms, tornadoes, even bomb cyclones). After a major storm, roofers will suddenly appear everywhere, offering free estimates and discounted services.
While their offers are tempting, they’re only able to offer these discounts because they’re not licensed. They’re just a bunch of people in a truck with some supplies. These are NOT the professionals you want working on your roof. In fact, they’re not even professionals.
Make sure your roofing company is licensed in your state and, if required by law, your county. Make sure they don’t have any violations against their license. This is going to save you a lot of headaches down the road.
Are You Insured?
After finding out if your roofer is licensed or not, it’s time to learn whether they’re insured. Again, many discount roofers are able to offer attractive prices because they don’t carry insurance. This will save you a little bit of money up front, but can cost thousands if they make mistakes or hurt themselves on your property.
There are two main types of insurance any roofing company should carry: general liability and workers’ compensation. General liability insurance protects your home and property from any errors, mistakes, or accidents that the roofers may make. Workers’ compensation protects you from being sued if any workers are injured while working on your roof.
Do You Have References?
After figuring out whether your roofing company is a legitimate business or not, it’s time to research the quality of their work. Ask for their references. If they do good work, they’ll have no shortage of happy homeowners to direct your way. If they don’t, well, they’re not going to have any references.
You should also search the roofers online and read any company reviews. How many stars do they have on Yelp? How highly rated are they on Home Advisor? What does the BBB say? These reviews will help you get a more complete picture of the company and its employees.
Do You Use Subcontractors?
Speaking of employees, you’re going to want to ask whether the roofing company uses their own employees or subcontractors.
Now using subcontractors on its own isn’t a bad thing, but you’ll want to inspect them the same way you inspected the roofing company. Make sure that anyone who’s working on your roof is licensed, insured, and does quality work. This is going to save you both stress and money down the road. We’ve seen nightmare scenarios where a reasonably priced roof repair turns into something much, much more expensive.
Do You Offer Warranties?
First and foremost, any roofing company you use should offer a warranty on their work. The length varies company by company, but if they don’t offer a warranty then you’re going to want to end the conversation right there.
The products used in any roofing job (tiles, shingles, etc.) are another story. Most of these are covered under a manufacturer’s warranty, which can last for as long as twenty-five years. While your potential roofing company itself may not be able to cover products, they’ll be able to let you know how long the specific manufacturer’s warranty is.
Make sure to ask your roofers these questions when getting a residential roofing estimate and you’ll be in good shape. If you want to ask us these questions (and we highly suggest you do!), just give us a call at 561-409-3280 and we’ll take care of the rest.