Effective date: October 5, 2026 · Last updated: October 5, 2026
About this policy
This Privacy Policy explains how Aastro Roofing Company (“Aastro,” “we,” “us,” or “our”) collects, uses, and discloses personal information through aastroroofing.com, website inquiries, online estimates, appointment requests, and related customer communications. Aastro provides residential and commercial roofing services in Palm Beach and Broward Counties, Florida. This policy does not replace the privacy notices of independent providers whose services you use.
Information we collect
Information you provide may include your name, email address, telephone number, property or mailing address, roofing needs, appointment preferences, messages, and photographs or documents you choose to submit. If you become a customer, related records may include estimates, contracts, project details, invoices, payment status, and warranty or service correspondence. Career inquiries may include employment history and application materials. Please do not submit Social Security numbers, payment card details, or other sensitive information through ordinary website messages.
When you browse the website, we and our service providers may collect IP address, browser and device information, approximate location inferred from IP address, pages viewed, referral sources, timestamps, and interactions such as clicks and scrolling. Cookies, pixels, tags, and similar technologies help collect this information. We may also receive inquiry and appointment information from online estimators, booking services, advertising platforms, or referral sources you use to contact us.
How we use information
We use information to respond to requests; prepare estimates; schedule inspections and appointments; provide roofing services and customer support; manage project, billing, and warranty records; communicate about your inquiry or project; improve website usability; measure advertising performance; protect against fraud and misuse; and meet legal and recordkeeping obligations. Where permitted and subject to applicable consent requirements, we may send information about our services and offers. You can ask us to stop marketing communications as described below.
Cookies, analytics, and advertising
Our website uses Google Analytics and Google Tag Manager to understand visits, interactions, and campaign performance. Google and advertising providers may use cookies or similar technologies to measure advertising and, depending on enabled features, support personalized advertising. See Google’s Privacy Policy, how Google uses information from sites that use its services, and Google’s advertising controls.
We use Microsoft Clarity to understand website activity through interaction metrics, heatmaps, and session replay, including clicks, scrolling, and navigation. First-party and third-party cookies and similar technologies may associate this activity with a browser or device. We use these insights to improve our website and services, measure marketing, and help identify misuse. Microsoft collects or receives personal information through these tools and may use it for Microsoft Advertising and other purposes described in the Microsoft Privacy Statement.
You can block or delete cookies through your browser settings and use advertising providers’ privacy controls. Blocking cookies may affect website features. Deleting cookies or switching browsers or devices may require you to renew your choices. If a cookie preference tool is displayed, you can also use it to manage the choices it offers.
Online estimates, booking, and third-party services
Our instant roof estimate feature uses Roofle, and appointment links may take you to Google booking services. Information you enter into these tools is processed by the provider and may be shared with Aastro so we can respond to your request. These providers’ own privacy notices also apply. Third-party financing providers, payment services, embedded content, and external websites may collect information under their own policies. Review the applicable provider’s notice before submitting information. Financing applications submitted directly to lenders are governed by those lenders’ policies.
How information is disclosed
We disclose information as needed to providers that support website hosting, analytics, advertising measurement, estimating, scheduling, customer relationship management, communications, project documentation, payment processing, and business administration. We may also disclose relevant information to authorized personnel, subcontractors, professional advisers, or other parties needed to perform requested services.
Information may be disclosed when you direct or authorize us to do so; to comply with legal obligations or lawful requests; to protect rights, safety, or property; or in connection with a business transfer, subject to applicable protections. Advertising and analytics providers may collect device and browsing information directly through website technologies. Certain privacy laws may treat some of these disclosures as a “sale,” “sharing,” or processing for targeted advertising; applicable choices and rights depend on your location and the law.
Email, calls, and text messages
You can unsubscribe from marketing emails using the unsubscribe link, when provided, or by contacting us. We may still communicate about requested services, appointments, transactions, or legal matters.
If you enroll in a text messaging program, the consent notice presented at enrollment governs the messages you authorize. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance where supported, or call us for help. Marketing text consent is not a condition of purchasing services. We do not share text messaging opt-in information or consent with third parties for their own marketing or promotional purposes; providers may process it to deliver and support our messages. Our published office number, 561-409-3280, is for calls only and does not accept texts.
Retention and security
We retain personal information for as long as reasonably needed for the purposes described here, including managing inquiries and customer relationships, maintaining project and warranty records, resolving disputes, and meeting legal, tax, or recordkeeping requirements. Retention varies by record type and purpose. We use reasonable safeguards designed to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy choices and requests
You may contact us to ask about your information, request corrections, request access or deletion, or object to or opt out of certain uses. Depending on where you live and whether a privacy law applies, you may have additional rights, including portability, restrictions on processing, or an appeal of a request decision. We will evaluate requests under applicable law and may need to verify your identity or an authorized representative’s authority. Some information may need to be retained for legal obligations, existing transactions, security, or other permitted purposes.
To make a privacy request or change communication preferences, call 561-409-3280 and ask for assistance with a privacy request. Please describe your request and how we can reach you. Do not provide sensitive identification documents unless we specifically arrange a secure verification method.
Children and service location
Our website and services are intended for adults and are not directed to children under 13. If you believe a child has provided personal information, please contact us so we can review and address it. Aastro operates in the United States. Our service providers may process information in the United States or other countries under their applicable arrangements.
Changes and contact
We may update this policy as our services, website, or practices change. The updated policy will be posted here with a revised date. We will provide additional notice when required by law.
For privacy questions or requests, contact Aastro Roofing Company by calling 561-409-3280 (calls only, no texts). Website: aastroroofing.com.